Security & Privacy Policy
CaringHearts by VFrequentists LLP
Effective Date: July 23, 2026
Last Updated: July 23, 2026
1. Introduction and Scope
This Security & Privacy Policy (“Policy”) governs the collection, use, disclosure, and protection of information through the CaringHearts mobile application (“App,” “Service,” “Platform”) developed and operated by VFrequentists LLP (“Company,” “We,” “Us,” “Our”).
1.1 Professional User Base
This App is designed exclusively for use by qualified healthcare professionals, including but not limited to:
- Licensed physicians and medical doctors
- Registered nurses and nurse practitioners
- Medical coding specialists and certified coders
- Medical billing experts and healthcare revenue cycle professionals
- Healthcare administrators with clinical oversight responsibilities
- Other licensed healthcare practitioners with appropriate credentials
1.2 Professional Acknowledgment
By accessing or using CaringHearts, you (“User,” “You,” “Your,” “Healthcare Professional”) represent that you are a qualified healthcare professional and acknowledge that you have read, understood, and agree to be bound by this Policy and all applicable professional standards and regulations.
IMPORTANT: CaringHearts is designed as a professional informational and data management tool for healthcare professionals. While the App processes and organizes healthcare data, all clinical decisions, medical coding determinations, and billing practices remain the sole professional responsibility of the licensed healthcare professional using the system.
2. Data Processing Foundation and Professional Limitations
2.1 User-Provided Data Processing Framework
CaringHearts functions exclusively with data that healthcare professionals provide directly through the professional interface. The App does not:
- Generate independent medical advice or clinical recommendations
- Create autonomous diagnostic conclusions
- Produce unsupervised treatment protocols
- Synthesize clinical information from unauthorized external sources
- Make independent medical predictions or clinical forecasts
- Determine medical coding without professional oversight
- Execute billing decisions without professional validation
All outputs, clinical summaries, coding suggestions, billing calculations, or processed information are derived solely from healthcare professional input data using established medical algorithms, coding standards (ICD-10, CPT, HCPCS), and billing frameworks.
2.2 Healthcare Professional Responsibility and Clinical Oversight
AS A LICENSED HEALTHCARE PROFESSIONAL, YOU ARE SOLELY AND PROFESSIONALLY RESPONSIBLE FOR:
- Verifying the clinical accuracy of all data you input into CaringHearts
- Exercising independent professional judgment in assessing processed information
- Reviewing all generated outputs against your clinical expertise before implementation
- Making independent medical, coding, and billing decisions within your scope of practice
- Ensuring all data entered complies with applicable medical standards, HIPAA regulations, and professional licensing requirements
- Maintaining compliance with your professional licensing board requirements
- Adhering to institutional policies and procedures where applicable
- Validating all medical coding and billing outputs against current coding guidelines and payer requirements
2.3 Professional Standards Compliance
Healthcare professionals using CaringHearts acknowledge their continuing obligation to:
- Maintain current professional licensure and certifications
- Follow applicable clinical practice guidelines and standards of care
- Comply with institutional credentialing and privileging requirements
- Adhere to professional codes of ethics and conduct
- Maintain competency in their respective areas of practice
3. Infrastructure Security and HIPAA Compliance
3.1 HIPAA-Compliant Infrastructure for Healthcare Professionals
CaringHearts operates on enterprise-grade infrastructure specifically designed for healthcare professional use, with services provided by third-party vendors that maintain current HIPAA compliance certifications:
- Cloud Service Providers: AWS HIPAA-eligible services, Microsoft Azure Healthcare APIs, Google Cloud Healthcare & Life Sciences
- Data Storage Systems: Encrypted databases with HIPAA-compliant configurations and healthcare-specific access controls
- Network Security: TLS 1.3+ encryption for all clinical data transmissions with healthcare endpoint validation
- Authentication Systems: Multi-factor authentication, biometric verification, and secure credential management designed for healthcare workflows
- Clinical Data Protection: Specialized safeguards for Protected Health Information (PHI) processing and storage
3.2 Business Associate Agreements and Healthcare Compliance
VFrequentists LLP maintains executed Business Associate Agreements (BAAs) with all third-party service providers who may access, store, or process PHI through CaringHearts. These agreements ensure:
- Appropriate safeguards for PHI protection in clinical environments
- Compliance with HIPAA Privacy and Security Rules for healthcare operations
- Incident response and breach notification procedures tailored for healthcare settings
- Regular security audits and compliance assessments for healthcare data processing
- Integration with healthcare institution compliance frameworks where applicable
3.3 Technical Safeguards for Healthcare Data
- Clinical-Grade Encryption: AES-256 encryption for PHI at rest, TLS 1.3+ for clinical data in transit
- Healthcare Access Controls: Role-based permissions aligned with healthcare professional hierarchies and scope of practice
- Clinical Audit Logging: Comprehensive logging of all PHI access, clinical data modifications, and coding/billing activities
- Professional Session Management: Healthcare-appropriate session timeouts and secure authentication handling
- Clinical Data Integrity: Cryptographic validation and clinical data accuracy verification procedures
- Backup and Recovery: HIPAA-compliant backup systems with healthcare data retention requirements
4. Professional Data Collection and Clinical Processing
4.1 Healthcare Professional Information Collection
CaringHearts collects only the information that healthcare professionals explicitly provide through the professional interface:
- Clinical data and patient health information entered by licensed professionals
- Professional identifiers and credentials necessary for healthcare operations
- Medical coding and billing information for revenue cycle management
- Usage analytics for clinical workflow improvement (de-identified where possible)
- Technical information required for healthcare system operation and security
- Professional licensing and credentialing information as required
4.2 Legal Basis for Healthcare Data Processing
Under applicable privacy laws and healthcare regulations, we process professional healthcare data based on:
- Professional Consent: Healthcare professional consent for clinical data processing
- Healthcare Operations: Legitimate healthcare operations and professional workflow support
- Legal Compliance: Meeting HIPAA, state healthcare regulations, and professional licensing requirements
- Professional Standards: Supporting compliance with medical coding and billing standards
5. Healthcare Professional Rights and Clinical Data Management
5.1 Clinical Data Review and Professional Correction Mechanisms
CaringHearts provides healthcare-specific functionality for professional data management:
- Real-time Clinical Review: All entered clinical data immediately available for professional verification
- Professional Edit Capabilities: Full editing access for licensed professionals to modify clinical information
- Clinical Version History: Track changes and modifications to clinical data with professional attribution
- Medical Coding Validation: Input validation against current ICD-10, CPT, and HCPCS coding standards
- Billing Accuracy Checks: Automated validation against current payer requirements and billing guidelines
5.2 Healthcare Professional Control Rights
As a licensed healthcare professional, you maintain complete control over clinical data, including:
- Clinical Access: View all stored patient and clinical information within your scope of practice
- Professional Rectification: Correct any clinically inaccurate or incomplete data
- Clinical Data Deletion: Remove clinical data according to professional and regulatory requirements
- Healthcare Data Portability: Export clinical data in standard healthcare formats (HL7, FHIR, etc.)
- Processing Restrictions: Limit clinical data processing according to professional judgment
- Professional Consent Management: Control consent for clinical data processing and sharing
5.3 Healthcare Data Retention and Professional Requirements
- Clinical data retention aligns with healthcare professional requirements and institutional policies
- Healthcare professionals may request data deletion consistent with clinical documentation requirements
- Backup data management follows healthcare-specific retention schedules
- Legal, regulatory, and professional licensing requirements may mandate specific retention periods
- Medical coding and billing data retained according to healthcare revenue cycle requirements
6. Professional Disclaimer and Healthcare Professional Liability
6.1 Clinical Decision Support Disclaimer
CARINGHEARTS PROVIDES CLINICAL DECISION SUPPORT TOOLS FOR HEALTHCARE PROFESSIONALS. All clinical information processed through CaringHearts is intended to support, not replace, professional clinical judgment and decision-making.
AS A HEALTHCARE PROFESSIONAL, YOU ACKNOWLEDGE AND PROFESSIONALLY AGREE THAT:
- Your independent professional judgment supersedes any system-generated suggestions
- Clinical decisions remain within your scope of practice and professional responsibility
- Medical coding and billing determinations require your professional validation
- CaringHearts serves as a professional tool to support, not direct, clinical practice
- All patient care decisions must align with applicable standards of care and professional guidelines
6.2 Professional Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY HEALTHCARE LAW:
- VFrequentists LLP disclaims liability for clinical decisions made by healthcare professionals using CaringHearts
- Healthcare professionals assume full professional responsibility for validating all clinical outputs
- We provide no warranties regarding clinical accuracy beyond the professional input provided
- Our liability is limited to technical system functionality, not clinical decision-making
- Professional malpractice and clinical liability remain with the licensed healthcare professional
6.3 Healthcare Professional Assumption of Clinical Risk
By using CaringHearts, healthcare professionals explicitly acknowledge and professionally agree that:
- Clinical use of the system is within their professional scope of practice and expertise
- They maintain full professional responsibility for all clinical decisions and patient care
- Any reliance on system-generated information is subject to their professional judgment and validation
- VFrequentists LLP bears no clinical responsibility for professional healthcare decisions
- Professional licensing, credentialing, and malpractice considerations remain solely with the healthcare professional
7. Healthcare Data Sharing and Professional Disclosure
7.1 Professional Healthcare Data Sharing
VFrequentists LLP does not sell, rent, or trade healthcare professional information or clinical data. Information may only be shared:
- With explicit written consent from the healthcare professional
- With HIPAA-compliant healthcare service providers under executed BAAs
- As required by healthcare law, regulatory agencies, or legal process
- To protect against healthcare fraud or security threats affecting clinical operations
- For healthcare operations as permitted under HIPAA and professional standards
7.2 Healthcare Professional Integrations
Any healthcare system integrations or professional services connected to CaringHearts:
- Maintain current HIPAA compliance certifications and healthcare industry standards
- Operate under executed Business Associate Agreements with healthcare-specific terms
- Provide equivalent or superior clinical data protection standards
- Allow healthcare professionals to control the scope and extent of clinical data sharing
- Support integration with Electronic Health Records (EHR) and healthcare information systems
8. Healthcare Security Incident Response
8.1 Clinical Data Breach Notification
In the event of a healthcare data security incident affecting CaringHearts:
- VFrequentists LLP will investigate and assess the clinical impact within 24 hours
- Affected healthcare professionals will be notified within 72 hours as required by HIPAA
- Appropriate healthcare authorities and regulatory agencies will be notified according to requirements
- Detailed incident information and clinical remediation steps will be provided
- Healthcare institutions and professional licensing boards will be notified as required
8.2 Healthcare Professional Incident Reporting
If healthcare professionals suspect a security issue affecting clinical data:
- Contact our healthcare privacy team immediately at privacy@weqiq.com
- Provide detailed information about the suspected clinical data incident
- We will investigate and respond within 48 hours with healthcare-specific protocols
- Healthcare professionals will receive updates on investigation status and clinical impact assessment
9. Healthcare Professional Verification and Credentialing
9.1 Professional Verification Requirements
Access to CaringHearts requires verification of healthcare professional credentials:
- Current professional license verification
- Scope of practice validation
- Institutional credentialing where applicable
- Continuing education and certification maintenance
- Professional liability insurance verification (where required)
9.2 Ongoing Professional Compliance
Healthcare professionals using CaringHearts agree to:
- Maintain current professional licensure throughout system access
- Notify VFrequentists LLP of any changes in professional status
- Comply with professional continuing education requirements
- Adhere to institutional policies and procedures where applicable
- Report any professional disciplinary actions or license restrictions
10. International Healthcare Professional Use
If healthcare professionals access CaringHearts from outside the United States:
- Clinical data may be transferred to and processed in the United States under healthcare data protection standards
- We ensure appropriate safeguards for international healthcare data transfers
- We comply with applicable international healthcare data protection requirements
- Healthcare professionals consent to such transfers through professional system use
- Cross-border healthcare compliance requirements must be met by the professional user
11. Policy Updates and Professional Modifications
11.1 Healthcare Professional Policy Changes
VFrequentists LLP reserves the right to modify this Policy for healthcare operational requirements. Changes will be:
- Posted within CaringHearts with prominent notification to healthcare professionals
- Effective immediately upon posting unless otherwise specified for clinical operations
- Communicated via professional email for material changes affecting healthcare professional rights
- Archived with version history available upon professional request
11.2 Continued Professional Use
Continued use of CaringHearts by healthcare professionals after policy modifications constitutes professional acceptance of updated terms. If healthcare professionals do not agree to changes, they must discontinue use and may request clinical data deletion consistent with professional documentation requirements.
12. Healthcare Professional Contact Information and Compliance
12.1 Healthcare Privacy Officer Contact
For healthcare privacy-related questions, concerns, or professional requests:
- Healthcare Privacy Officer: [To be designated]
- Professional Email: privacy@weqiq.com
- Healthcare Professional Support: support@weqiq.com
- Professional Phone: [To be provided]
- Business Address: VFrequentists LLP [Address to be provided]
12.2 Healthcare Regulatory Compliance
- HIPAA Compliance Officer: [To be designated]
- Healthcare Data Protection Officer: [To be designated]
- Professional Regulatory Inquiries: compliance@weqiq.com
- Healthcare Professional Licensing Issues: licensing@weqiq.com
13. Legal Jurisdiction and Healthcare Professional Dispute Resolution
This Policy is governed by healthcare laws of [State/Country to be specified] without regard to conflict of law principles. Any disputes arising under this Policy involving healthcare professionals shall be resolved through:
- Initial good-faith professional negotiation
- Healthcare-specific arbitration if negotiation fails
- Jurisdiction in [Location to be specified] courts for matters not subject to arbitration
- Professional licensing board oversight where applicable
14. Healthcare Professional Acknowledgment and Clinical Consent
BY USING CARINGHEARTS, HEALTHCARE PROFESSIONALS ACKNOWLEDGE THAT:
- They have read and understood this entire Policy as licensed healthcare professionals
- They accept full professional responsibility for clinical decision-making and patient care
- They understand CaringHearts’s role as a clinical decision support tool, not a clinical decision maker
- They consent to the healthcare data practices described herein
- They agree to the professional limitation of liability and assumption of clinical risk provisions
- They maintain current professional licensure and credentials
- They will use CaringHearts within their professional scope of practice
- They acknowledge their continuing professional responsibilities for patient care and clinical outcomes
FOR HEALTHCARE INSTITUTIONS: If healthcare professionals are using CaringHearts within an institutional setting, they acknowledge additional institutional responsibilities for clinical governance, quality assurance, and regulatory compliance beyond the scope of this Policy.
This Policy represents the complete agreement regarding privacy and data protection for CaringHearts used by healthcare professionals. No other statements, representations, or agreements supersede or modify the terms contained herein.
This document was prepared in accordance with HIPAA Privacy and Security Rules, state healthcare privacy laws, professional licensing requirements, and international healthcare data protection standards. Legal and healthcare compliance review is required before implementation.
VFrequentists LLP
CaringHearts Development Team